Employee benefits,
minus the stress.
AI tools that take benefits work off HR's desk, from employee questions to grading your broker.
Free for employers. Graded against the standard for your size.
Hi! Is physical therapy covered on our plan?
Yes. In network, it's a $30 copay per visit.
Source · 2026 plan summaryIs my annual physical free?
Yes. Your yearly physical is covered at 100% in network.
Source · 2026 plan summaryWhen can I change my plan?
Open enrollment runs November 4 to 15. Changes start January 1.
Source · Open enrollment guide
Zencovi tools
Tools that take benefits work off your desk.
Built for small and midsize employers. Start free with the Broker Report Card, and join the list for Benefits Inbox.
Benefits Inbox
Employees email their benefits questions. Benefits Inbox answers in plain English, straight from your plan documents, and shows the source, so HR doesn't have to.
Broker Report Card
Answer a few quick questions about your benefits broker. You'll get a free report card that grades them against what a good broker should deliver for a company your size.
More Zencovi tools are on the way. Join the list to hear when each one opens.
Join the waitlistHow Benefits Inbox works
Three steps to a quieter HR inbox.
Upload your plan documents
Add your plan summaries, benefit guides and handbook. Zencovi reads them, so every answer comes from your actual plan.
Employees just ask
They email their question whenever it comes up. No account, no portal, nothing new to learn.
Plain-English answers, with the source
Each answer points to the page it came from, so employees can trust it and HR can check it.
Source · Plan summaryWhat employees ask
The questions HR answers every week.
Now employees get a clear answer straight from your plan documents, and HR gets its time back.
“What's my deductible?”
$1,500 for you, $3,000 for your family, in network.
Source · Plan summary“We just had a baby. How do I add her to my plan?”
Congratulations! You have 30 days from the birth to add her. Here's the form and where to send it.
Source · Benefits guide“Does my HSA money roll over?”
Yes. Your HSA balance is yours to keep, year after year, even if you leave the company.
Source · HSA guideSample answers. Zencovi answers from your company's own plan documents.
The public demo uses fictional plan documents. Please do not include personal, medical or confidential information.
Free for employers
Is your broker
earning their fee?
Answer a few questions about your benefits broker. You'll get a free report card that grades them against what a good broker should deliver for a company your size.
Grade your broker, freeUnder 20 quick questions, about four minutes. No account needed.
- Service82B+
- Strategy54D
- Compliance76B
- Experience40D
- Transparency61C
For HR and business owners
One assistant for the whole year.
From open enrollment to the questions that come up every other week, Zencovi takes the benefits questions that usually land on your desk.
Employee Q&A
Coverage, cost and how-to questions, answered by email from your plan documents.
Ready for open enrollment
Load next year's documents early. Employees keep getting this year's answers until you mark the new plan year final.
Forms and files on request
Store forms, guides and videos, and choose which ones Zencovi may send when an employee asks.
Learns your company
A short interview, typed, spoken or by email, teaches Zencovi the details that are specific to your company.
Trust
Built to be trusted.
Benefits questions are personal. Zencovi is designed to answer carefully, and to show its work.
How we handle your dataAnswers from your documents
Zencovi answers from the plan documents you upload, not from guesses or the open internet.
Every answer shows its source
Employees see where an answer came from. HR can check it in seconds.
Employee questions stay private
HR can't read employee conversations or see who asked what. Analytics are de-identified totals and trends.
Nothing reaches HR without a yes
When Zencovi isn't sure, it tells the employee exactly what would be shared and with whom, and waits for their permission.
Not used to train AI models
Your documents answer your organization's questions. They are not contributed to AI model training.
From the founder
Why I built Zencovi.
I'm Jonathan Massey. After eight years in employee benefits, working with hundreds of employer clients and handling more than $5 million in benefits billing, I kept seeing the same thing: HR managers and business owners buried in repetitive and sensitive email work.
I started Zencovi so employees can ask their questions privately, and so HR, business owners and benefits advisors can spend their time on the expert work only they can do.
Zencovi Benefits Inbox
Zencovi opens to customers soon.
Zencovi is completing its security and compliance work before opening to customers. Join the list and we'll be in touch when we launch.
Questions
Questions people
ask us.
Straight answers about what Zencovi reads, who sees what, and what it costs.
Ask us something elseWhere do the answers come from?
Zencovi answers from the plan documents your organization uploads and cites the document and page. For widely established rules — things like COBRA, HSA basics or qualifying life events — it can give general guidance and says clearly that it is general, not specific to your plan. It does not answer from random internet content.
Which files can Zencovi actually read?
Zencovi reads text it can extract: PDFs with selectable text and plain text files. Other files — scanned images, slide decks, spreadsheets, audio and video — are stored and can be shared with employees, but their contents are not searched when answering questions.
Can HR see what an employee asked?
No. Employee conversations are private. HR sees de-identified totals and trends, not individual questions or who asked them. If Zencovi cannot answer reliably, it tells the employee exactly what would be shared and with whom, and only sends it if the employee says yes.
What happens when Zencovi is not sure?
It says so rather than guessing, and offers to ask a human. Nothing is sent to HR without the employee's explicit permission, and every request and answer is recorded.
Do employees need an account?
No. Employees email your Zencovi address and get a reply in the same thread. HR administrators sign in to manage documents, settings and analytics.
Can we use our own benefits email address?
Yes. You can either use a company-specific Zencovi address or forward an existing benefits inbox to it. Your workspace shows whether forwarding is set up correctly.
Are our documents used to train AI models?
No. Your documents are used to answer your organization's questions and are not contributed to AI model training.
How much does it cost?
The Zencovi Benefits Inbox is $199 per month. You can try it free for 14 days with no credit card, and nothing is charged automatically when the trial ends.
Calm answers to
every benefits question.
Start with a free broker report card. Stay for the answers.